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House of Valentina

Designing the art of living

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Policies and Privacy

Exchanges, Returns and Policies

 

Refunds & Exchanges

Merchandise is available for a one time exchange or store credit within 14 days of purchase. Item must be in original condition. A 15% restocking fee will be applied.

Please contact us here if you need to initiate a return for store credit or exchange.

However, please note that antique and vintage items as well as any special order, layaways, or sale items are FINAL SALE and are not eligible for return or exchange.

No refunds.

 

Shipping

Please note: House of Valentina is not responsible for lost or stolen packages. Once a shipment has left our facilities with a tracking confirmation number, ownership of the item(s) is transferred to the buyer. However, we will help you out to the best of our abilities. If a package is delayed please contact us.

 

Privacy Policy & Disclaimer

House of Valentina collects customer information in an effort to enhance customers’ shopping experience, to better communicate with our customers about our products and promotions, and to enhance the accuracy and performance of our operations. This Privacy Policy covers the entire website (“site,” “we,” “us,” or “our”) and addresses the use, disclosure, and security of the personal information we collect. By visiting or using this site, you accept and consent to the practices described in this policy.

 

USE AND COLLECTION OF INFORMATION

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We may disclose your personal information when you ask us or we believe we are required by law to do so.

Email marketing: With your permission, we may send you emails about our store, new products and other updates. You can opt out of these emails at any time using the Unsubscribe instructions provided in such communications or contacting us here.
 

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order,  or arrange for a delivery, we imply that you consent to our collecting and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us here.

 

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

The Children’s Online Privacy Protection Act (COPPA) imposes certain requirements on web sites directed at children under 13 that collect information on those children and on web sites that knowingly collect information on children under 13. House of Valentina and all it’s affiliated sites (shop, blog, and official social media accounts) are not directed at children under 13 and we do not knowingly collect any personal information from children under 13.
 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time without notice, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. 

 

Have a question we didn’t address? Drop us an email and we’ll respond as soon as we can! 

 

Last Updated: 08/07/2017

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@thehouseofvalentina

My five fave essentials for relaxing at home: cash My five fave essentials for relaxing at home: cashmere sweaters, comfy jeans, heels I can throw off, candles & coffee… all made even better with my best friend! 
Check out my @neimanmarcus picks on my @shop.ltk 
#ad #neimanmarcus #liketkit https://liketk.it/4iX9e
The season of COZY is here! Here are 5 quick & eas The season of COZY is here! Here are 5 quick & easy ways to add warmth & cozy factor to your spaces!
1. Add light. Whether through lamps, wall sconces, or overhead lighting, adding warmth is super simple with lighting!
2. Add cozy fabrics. Velvet, fur, soft cotton & linen all make a space feel plush and ready to hang out in!
3. Add candles. Whether fragranced or not, candles add ambient light and the flickering is so soothing to the soul!
4. Add rough texture. Textures like concrete, wood, and even linen add a grittiness that can immediately make a space feel approachable and calming to the eye!
5. Keep the greens. Even though Fall is practically here, keeping greenery in your spaces brings nature in which always brings a feeling of life & serenity with it! 

Check out the blog & our YouTube for more easy tips and tricks! (Link is in our profile.) XxV
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#houseofvalentina #luxuryhome #quietluxury #luxehome #luxhomes #modernluxury #classicluxury #classicmodern #interiordesign #interiors #interiør @thehouseofvalentina
Winter, spring, summer, fall, or Christmas… whic Winter, spring, summer, fall, or Christmas… which is your fave?  XxV 
#houseofvalentina #modernluxury #homedecor #homeinterior #homeinspiration #homeinspo #amazonhome @thehouseofvalentina
Mornings working from home become even more inspir Mornings working from home become even more inspired when there’s a special delivery! 
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I love working from home in beautiful pieces that keep me inspired like this stunning mesh top & faux leather pants from @saks Add on the STUNNING heels AND the bag (both found at Saks!!) and I’m in HEAVEN!! I truly believe that what we wear inspires greatness in all aspects of our lives! Check out these and more faves on my @shop.ltk https://liketk.it/4iscY
#saks #liketkit #sakspartner
Anyone else love a good transformation?! We sure d Anyone else love a good transformation?! We sure do and this one was a blast because we did several small things that made a HUGE impact on the space! Tap the link in my bio to see the full before and after on our channel & get loaded up on practical tips and tricks that you can use for your own spaces! XxV 
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#houseofvalentina #beforeandafter #homemakeover #extrememakeover #modernhome #scandinavianstyle @thehouseofvalentina @valentinafussell

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